Privacy Policy
Last updated: 5/1/2025
Important: This draft privacy policy is a general website and SaaS privacy notice for 8X Energy. It should be reviewed by counsel before publication, especially if 8X Energy uses analytics, advertising pixels, payment processors, CRM tools, or processes personal data from regulated jurisdictions.
Overview
8X Energy, LLC (“8X Energy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://www.8xenergy.com, communicate with us, request information, subscribe to a service, or otherwise interact with our website, products, and services.
By using our website or submitting information to us, you acknowledge that we may process your information as described in this Privacy Policy.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, company, job title, project information, subscription request details, demo-request information, and any other information you choose to submit through forms, email, or other communications.
We may also collect technical and usage information automatically, including IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, and interactions with the website. We may use cookies, pixels, analytics tools, and similar technologies to operate, secure, improve, and measure the website.
How we use information
- To respond to inquiries, demo requests, pilot applications, subscriptions, and customer-service requests.
- To operate, maintain, secure, troubleshoot, and improve the website, products, and services.
- To evaluate market interest, product performance, and website usage.
- To communicate about 8X Energy products, services, updates, events, and opportunities.
- To process transactions, manage accounts, and support billing or subscription administration.
- To comply with legal obligations, enforce our agreements, and protect our rights, users, systems, and business.
How we share information
We may share information with service providers, contractors, vendors, hosting providers, analytics providers, CRM and email tools, payment processors, professional advisors, and other third parties who support our business operations. These parties are authorized to use information only as needed to provide services to us or as otherwise permitted by law.
We may disclose information if required by law, subpoena, legal process, governmental request, or to protect the rights, property, or safety of 8X Energy, our users, or others. We may also transfer information in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.
We do not knowingly sell personal information for money. If our practices change or if applicable law treats certain analytics or advertising activities as a “sale” or “sharing,” we will update this Privacy Policy and provide any required choices.
Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, analyze traffic, improve performance, and understand how visitors interact with our content. You can generally control cookies through your browser settings, although disabling cookies may affect website functionality.
Your choices and privacy rights
You may contact us to request access, correction, deletion, or restriction of personal information that we maintain about you, subject to applicable law and verification requirements. You may also unsubscribe from marketing emails by using the unsubscribe link in those emails or by contacting us.
Depending on your state, country, or region, you may have additional privacy rights, including rights to know what personal information we collect, request deletion, opt out of certain disclosures, correct inaccurate information, or appeal a privacy request decision. We will respond to verified privacy requests as required by applicable law.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No website, system, or transmission is completely secure, and we cannot guarantee absolute security.
Data retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support legitimate business operations.
Children’s privacy
Our website and services are intended for business and professional users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
Third-party links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of any third-party sites you visit.
International users
8X Energy is based in the United States. If you access the website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates when this Privacy Policy was most recently revised. Your continued use of the website after updates means you acknowledge the updated policy.
Contact us
For questions or privacy requests, please contact us at [email protected].